FAQ

WHAT IS SO GOOD ABOUT STONEWARE?

Stoneware is a ceramic material that is fired at high temperatures, creating durable products that can withstand ovens, microwaves, and dishwashers. It is also a material that can be dyed into lovely decorative glazes. 

WHERE ARE NORLING STUDIOS PRODUCTS PRODUCED?

We cooperate with carefully selected factories in Portugal and Turkey and we only work with those who meet the high standards we set for quality. All stoneware and porcelain products are made in Portugal and our Just Glass collection is made in Turkey. 

HOW DO I BEST TAKE CARE OF MY NORLING STUDIO PRODUCTS?

All our products are machine washable and are designed to last over time.

The semi-matte colors are a little sensitive to strong dyes, especially if they are exposed for a long time - an example of this is if you forget blueberries in a bowl overnight, then stains can appear that can be difficult to remove. It is of course fine to serve blueberries and the like from all our products, just make sure not to leave it standing and if possible we recommend that you wash in the dishwasher.

If black streaks appear on your plates from cutlery, it is usually metal from stainless steel that is the cause. These can in most cases be polished away with the help of a little white toothpaste and a cloth.

Please DO NOT use abbrasive or steel wool scrubs to clean your tablware

ARE ALL PRODUCTS MACHINE WASHABLE?

All our products are dishwasher safe - in addition, all products made in stoneware and porcelain are also oven, microwave and freezer safe!

WHY DO SOME PRODUCTS DIFFER IN COLOR?

Many of our products are handmade, which also means that they are unique. In addition, many of our products are hand-painted or "hand-dipped", which means that some of the pigment can stick and settle a little differently depending on the shape, and therefore you can see certain shifts. 

WHAT DOES "RESTAURANT QUALITY" REALLY MEAN?

Professional kitchens place high demands on tableware. In addition to all products having to withstand the wear and tear that a restaurant environment entails with countless washing in the machine and constant use, it is also required to be able to heat plates in the oven and microwave as well as put them in the freezer. Our stoneware products are often fired twice and at very high temperatures to create durable and hard-wearing products suitable for restaurant use.

DO YOU OFFER YOUR PRODUCTS BOTH TO RESTAURANTS AND PRIVATE INDIVIDUALS?

Our webshop is open to private individuals and is continuously replenished with fine products. Since our "main thing" is to produce tableware for restaurants, all products naturally maintain restaurant quality. To participate in our B2B range, please email support@brdggroup.com and note that we have a large range in stock and also offer the opportunity to produce completely unique products in terms of color, shape, and size.

PRODUCTS ARE HAND MADE & UNIQUE

The products are all handmade and hand-dipped, hence there will always be some variation and all pieces are unique. Occasionally, the back of products may display minor marks due to being permitted to be touched during the drying and firing process. As a result, there will always be a section of the base of stoneware products that remains unfinished or raw. This is a normal occurrence and is not indicative of substandard quality; it can be observed in all glazed stoneware products. Occasionally, slight color differences may also be present on the back of certain items, like bowls, which is caused by the presence of excess color pigmentation. In addition, As a result of the unique characteristics of the materials employed in the production of our products, it is not feasible for any two items to be identical. This is not a negative feature but rather a natural outcome.